Policies

Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the pages you visited. We will not sell your personally identifiable information to anyone.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Makeup Lesson Policy

Starz Academy Tuition fees remain the same whether a student has perfect attendance or misses classes. Because of our low student to teacher ratios, it can sometimes be challenging to find a class with room to do a make-up in. However, we try our best to help out. It works like this:

We only guarantee make-up lessons if Fit Kids cancels the class.
Students have an unlimited amount of time to a make-up lesson, as long they are and have been continuously enrolled in their class since the date of absence.
Make-ups are forfeited as soon as classes are discontinued.
Unused make-ups lessons are not exchangeable for tuition.
Make-up lessons may only be booked as far ahead as one week in advance (This is because class sizes change due to new student enrollment).
A scheduled make-up must be canceled with a 24-hour notice. If you schedule a make-up but fail to show, we will consider it made up, unless canceled in advance.
Please call and let the office know if your child will miss his or her class. Someone else may be able to do a makeup in his or her absence.

Discount Policy

After the first full-price class, the enrolled student or sibling receives 10% off any additional Starz Academy Class of equal or lesser cost.

Refund Policy

Starz Gymnastics Program Refunds

If you or your child, for any reason are not satisfied during your child's first month of classes and decide to unenroll, we will refund all (100%) of your paid tuition and registration fees for the entire first month.

School's Out! Camp Refunds

With 1 weeks' notice: Full Refund.
Less than 1 weeks' notice: Any cancellation will receive a refund minus a $10 per camp fee.
Absences and day-of cancellations are not eligible for credit or refund.

Summer Camp Refunds

With 2 weeks' notice: Full Refund.
Less than 2 weeks' notice - Any cancellation will receive a refund minus a $50 fee.
Absences and day-of cancellations are not eligible for credit or refund.

Kids' Night Out Refunds

With 1 week notice: Full Refund.
Less than 1 week notice: Any cancellation will receive a refund minus a $10 fee.

Strike A Pose Show Refunds

Strike A Pose Show is non-refundable due to the purchase of uniforms for the performance.